Communication is a key skill; it is the ability to share information, in various forms (verbal, non-verbal and written), in a way that another person can understand. It is also the ability to actively listen to the information given and act appropriately upon this.
Third Party Resources
Key actions in communicating effectively
Effective communication and gaining co-operation
Safe communication at shift handover: Setting and Implementing standards
Communication skills for safety briefings and toolbox talks
Safety critical communications : Why are good communications important?
Common topic 3: Safety critical communications